Protection Of Personal Information Policy
Penega communication inc. (Penega)
has adopted a policy on protection of personal information (the "PPI Policy") to ensure the confidentiality and protection of all personal information that Penega collects, holds, uses, or communicates concerning its customers.
Through the PPI Policy, Penega wishes to adopt rules that are specific to its sector of activity. The PPI Policy, the outline of which is set out here, explains how Penega protects the personal information of its customers in the context of its marketing service.
Purpose
In addition to the fact that Penega is concerned about compliance with the law, it takes all matters relating to the protection of personal information very seriously and undertakes to take the measures required to ensure and preserve the accuracy, confidentiality, security, and privacy of its customers' personal information.
Adopting and adhering to a policy regarding the protection of personal information helps to demonstrate this interest and should result in a feeling of increased trust on the part of customers in Penega.
Collection, Use and Disclosure
Subject to requirements under applicable laws, Penega collects, uses, and discloses personal information about its customers only to:
- Provide customers with the subscribed products and services
- Understand the client's needs
- Determine whether the products and services to which customers subscribe are adapted to their needs
- Propose, establish and manage products and services that meet customer needs
- Carry out marketing activities
- Take security measures, if necessary
- Meet the requirements of laws and regulations in general
A customer's personal information may be shared with Penega’s contractors and service providers, for services such as hosting and data processing.
In such circumstances, Penega requires that they do not use this information for any other purpose than to provide the service in question.
These contractors and service providers must also undertake to take all necessary measures to protect personal information during the period of service provision. To the extent that some of Penega's contractors and service providers are located abroad, and although Penega requires contractual clauses relating to the protection of the personal information of its customers, it remains subject to the requirements of foreign laws which could legally compel the disclosure of these.
Conservation
Subject to applicable law, Penega may retain a customer's personal information in its records for as long as necessary for the foregoing purposes, even if an individual ceases to be a customer.
Consent
Subject to the exceptions provided for in applicable laws or permitted by these same laws, Penega only collects, uses, and discloses personal information about its customers for the purposes listed in the section entitled "Collection, use and Disclosure" with their prior consent.
This consent is given by the customer when subscribing to the marketing services when hosting or processing data in the context of putting a website online. Except in the cases mentioned below, each time Penega discloses information in accordance with the PPI Policy, it keeps in its records, insofar as it is reasonable to do so, the nature of this information, the date on which it was transmitted and the identity of the third party to whom it was provided.
